Creaform Expands Global Footprint with New Service Centers

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Creaform Expands Global Footprint with New Service Centers

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Creaform Expands Global Footprint (© Creaform - AMETEK)
Creaform Expands Global Footprint (© Creaform - AMETEK)

Creaform - AMETEK, Inc., a company developing automated and portable 3D measurement solutions, has inaugurated several new local service centers and plans to open more globally by the end of the year.

In 2023 alone, the company has unveiled eight new service centers by Creaform in countries including Korea, Thailand, Brazil, Mexico, Taiwan (in collaboration with General Integration Technology Co., Ltd.), Indonesia (in collaboration with PT. Global Digital Form), Turkey (in collaboration with MEGA Danışmanlık Temsilcilik Dış Tic. A.Ş), and the UK (in collaboration with Measurement Solutions Limited).

The multinational company also has strategic plans to open additional centers in Malaysia, Israel, Australia, India, Singapore, New Zealand, Saudi Arabia, and Vietnam, bringing the total number of countries targeted for expansion in 2023 and early 2024 to 16.

These new service centers are designed to optimize the customer journey, offering a comprehensive range of services, including hardware and software support, calibration, diagnostics, logistics, and supplies provisioning.

The centers will provide multilingual services and support, ensuring that customers maximize the value of their products and solutions. Additionally, their proximity will result in faster service and reduced shipping costs.

"At Creaform, we believe that exceptional customer support is non-negotiable. Our new centers signify our commitment to providing the best possible support and reflect our ongoing efforts to connect with customers on a more personal level," said David Gagné, vice president of Customer Services, emphasizing Creaform's unwavering commitment to exceptional customer support.

These investments in global service centers mark a significant step in Creaform's journey towards elevating international customer support standards, underscoring the company's commitment to innovation, passion, determination, and a forward-looking strategy, aiming to exceed customer expectations.

The company is also looking to reshape customer experiences while nurturing enduring relationships with customers worldwide.

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